Notice on filing customer's complaints
Pursuant to Article 6, item 3 of the Law on Provision of Tourism Services Narodne Novine no. 130/17, 25/19, 98/19, 42/20, and 70/21 we inform our clients that complaints regarding the quality of our services can be submitted in written form by mail on address:
SUB ROSA D.O.O.
Trumbićeva obala 17
or via email email@example.com
We will respond to your complaint within 15 days of receiving the complaint and will send the answer by mail or e-mail.